Privacy Policy

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data means all data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Note on the controller” in this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page access). The collection of this data takes place automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected in order to ensure error-free provision of the website. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the data transmitted will also be processed for contractual offers, orders or other enquiries relating to assignments.

What rights do you have regarding your data?

You have the right at any time, free of charge, to obtain information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. Furthermore, you have the right, under certain circumstances, to request restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this and any further questions on the subject of data protection.

Analytics tools and tools from third parties

When you visit this website, your browsing behaviour may be statistically evaluated. This is done primarily using so-called analytics programs.

Detailed information on these analytics programs can be found in the following privacy policy.

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website are stored on the servers of the hosting provider(s). This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR). Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Our hosting provider(s) will process your data only to the extent necessary to fulfil its/their performance obligations and will follow our instructions with regard to these data.

We use the following hosting provider(s):

One.com Group AB
Carlsgatan 3
211 20 Malmö
Sweden

Data processing agreement

We have concluded a data processing agreement (AVV) with the above-mentioned service provider. This is a contract required under data protection law which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data by which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the internet (e.g. when communicating by email) may have security gaps. Complete protection of the data against access by third parties is not possible.

Note on the controller

The controller responsible for data processing on this website is:

Theim Kommunikation GmbH
Carl-Thiersch-Str. 3
91052 Erlangen

Represented by:
Claudio Theim, Managing Director
Telephone: +49 (0) 9131-53388-0
E-Mail: info@theim.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses or similar).

Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you make a justified request for erasure or withdraw your consent to data processing, your data will be erased, provided we have no other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, erasure will take place after these grounds cease to apply.

General information on the legal bases of data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of data within the meaning of Art. 9(1) GDPR are processed. In the event of express consent to the transfer of personal data to third countries, data processing is carried out additionally on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your end device (e.g. via device fingerprinting), data processing is also carried out on the basis of § 25(1) TDDDG. Consent may be withdrawn at any time. If your data are required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.

Recipients of personal data

In the course of our business activities, we work together with various external parties. In some cases, this also involves the transfer of personal data to these external parties. We only transfer personal data to external parties if this is necessary in the context of contract performance, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the transfer, or if another legal basis permits the transfer of data. When using processors, we only transfer the personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw consent that you have already given at any time. The lawfulness of the data processing carried out up to the withdrawal remains unaffected by the withdrawal.

Right to object to data processing in specific cases as well as to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT, AT ANY TIME AND ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS FOR PROCESSING IN EACH CASE IS SET OUT IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged breach. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data which we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.

Right of access, rectification and erasure

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, their origin and recipients and the purpose of the data processing and, where applicable, a right to rectification or erasure of these data. You can contact us at any time about this and any further questions on the subject of personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you may request restriction of data processing instead of erasure.
• If we no longer need your personal data, but you require them for the establishment, exercise or defence of legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact data published within the framework of the legal notice obligation for the purpose of sending unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam emails.

Server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address (anonymised)

These data are not merged with other data sources.

The collection of these data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose the server log files must be collected.

Contact form

If you send us enquiries via the contact form, the details you provide in the enquiry form, including the contact details you give there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We do not pass on these data without your consent.

The processing of these data is based on Art. 6(1)(b) GDPR, insofar as your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time.

The data you enter in the contact form will remain with us until you request us to erase them, withdraw your consent to storage or the purpose for data storage ceases to apply (e.g. once your enquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiry by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry including all personal data arising from it (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on these data without your consent.

The processing of these data is based on Art. 6(1)(b) GDPR, insofar as your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time.

The data you send to us in the course of contact enquiries will remain with us until you request us to erase them, withdraw your consent to storage or the purpose for data storage ceases to apply (e.g. once your request has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Matomo

We use the web analytics service Matomo to evaluate and improve the use of our website.

With the help of Matomo, we are able to collect and analyse data on the use of our website by website visitors. This enables us, among other things, to see when which page views took place and from which region they originate. We also collect various log files (e.g. anonymised IP address, referrer, browsers and operating systems used) and can measure whether our website visitors carry out certain actions (e.g. clicks on links or submission of forms).

The use of Matomo is based on your consent (Art. 6(1)(a) GDPR in conjunction with § 25(1) TDDDG). Consent is obtained via our cookie banner and may be withdrawn at any time. You can adjust your selection via the “Cookie settings” link in the footer of our website.

IP anonymisation

When analysing with Matomo, we use IP anonymisation. In this process, your IP address is truncated before analysis so that it can no longer be clearly assigned to you.

Cookies

Matomo uses cookies that are stored on your end device and enable an analysis of website usage. These cookies are only set if you have consented to statistical usage in the cookie banner (“accept all”). The information collected by the cookies about the use of this website is transmitted to Matomo. The analysis data stored at raw data level are automatically deleted after 13 months.

Hosting

We use the cloud version of Matomo. The provider is InnoCraft Ltd, 7 Waterloo Quay PO625, 6140 Wellington, New Zealand. According to the provider, the processing of the analysis data takes place in data centres within the EU, currently in Frankfurt am Main (Germany). A data processing agreement pursuant to Art. 28 GDPR has been concluded with the provider.

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. No further data are collected, or only on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can withdraw the consent given for the storage of the data, the email address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the withdrawal.

The data you have provided to us for the purpose of receiving the newsletter will be stored by us and/or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose has ceased to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Data stored by us for other purposes remain unaffected by this.

After you have unsubscribed from the newsletter distribution list, your email address may be stored in a blacklist with us and/or the newsletter service provider, insofar as this is necessary to prevent future mailings. The data from the blacklist are only used for this purpose and are not merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

Newsletter distribution to existing customers

If you order goods or services from us and provide your email address in this context, this email address may subsequently be used by us for sending newsletters, provided we have informed you of this in advance. In such a case, the newsletter will only be used to send direct advertising for our own similar goods or services. You can cancel the sending of this newsletter at any time. For this purpose, there is a corresponding link in every newsletter. The legal basis for sending the newsletter in this case is Art. 6(1)(f) GDPR in conjunction with § 7(3) UWG.

After you have unsubscribed from the newsletter distribution list, your email address may be stored in a blacklist with us in order to prevent future mailings to you. The data from the blacklist are only used for this purpose and are not merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.